If you are interested in purchasing my artwork, I strongly encourage you to contact me first. Please provide me with the name(s) of the artwork of interest, your name and phone number and any questions that you have regarding my artwork by emailing me at: email@example.com. I will get back to you as soon as possible.
If you are interested in exhibiting or renting my artwork for your venue, please contact me at the same email address and leave me your name and phone number.
Please carefully unpack the artwork and retain all packaging materials until you have decided that you are happy with your purchase.
From the time that you receive my artwork, you have seven (7) days to decide whether to keep the artwork or return the artwork in its original condition for a refund.
Please do not ship the artwork before contacting me first.
The returning undamaged artwork must be shipped back to me within four (4) business days after confirming with me that the artwork will be returned.
You will be responsible for paying for return shipping costs. Refund payment will only be for the artwork. Shipping costs are non-refundable. Please insure the artwork and inform me of the tracking number. Upon the safe return of the artwork a refund either as credit to your credit card or business check will be issued.
Failure to meet the above deadlines may jeopardize your eligibility for a refund.
Regardless of my best efforts of protecting the artwork in the container, the possibility of transit damage always exists. If the artwork arrives damaged, please take photographs of the damage to the container and artwork and send them to me. Communicate with me about the extent of the damage to the artwork and what you would like to happen in lieu of the damage.
Having insured the artwork, I will contact the shipping company and file a claim. You will need to decide if you prefer to return the artwork to me to repair or to receive a refund or wait to see if there is any compensation that is issued to me that I can forward to you. Should you wish to wait, we will need to agree on an interim possession period of the artwork while we wait for resolution on the damage claim.
Collecting artworks from different artists can be an enjoyable hobby. After acquiring your first painting from me, you can join the Mittelstadt Art Works Collectors’ Club. Your second and third purchases will be discounted 20%. If you are still interested in acquiring more of my paintings, all purchases after your third painting will be discounted 30%. You will need to contact me directly regarding these discounts.